There is a profile of Fidelity Reverse Mortgage available online this week which reflects a few important trends in the reverse mortgage business. It discusses the fact that the company has started recruiting reverse mortgage specialists online through a series of informative webinars and other modern tech tools.
The first trend this reflects is a general trend towards recruiting of reverse mortgage specialists. The reverse mortgage market continues on the rise and therefore businesses are in need of specialists who can service clients seeking out reverse mortgage information. There is more demand than supply in this business and therefore reverse mortgage banks are recruiting heavily.
The second trend is the trend towards online business. This is fine when recruiting for positions of all kinds. However, the reverse mortgage market is a tricky market which has the potential for very aggressive marketing practices so it is important for banks recruiting in this way to make extra sure that they aren't making poor hiring choices. They should also take care not to extend their aggressive online recruiting to customers but to keep it instead at the business / career level.
Question of the Day: Should reverse mortgage banks be recruiting online?
